Templates

3-step sequence (cold → bump → breakup) and the 7 most common agency replies. Each chip is copy-to-clipboard; the Vietnamese hint is for your memory only — never paste it.

Sequence

Step 0 · Cold intro+0d

Subject: free bundle setup for one of your clients?

Hi <first-name>,

Saw <AGENCY> ships <SERVICE_1> and <SERVICE_2> for stores doing
<$X>/month revenue (pulled from your directory listing) — out of
curiosity: how often do your clients ask for a Shopify bundle
app at the build / redesign stage?

I made a 4-min Loom showing how a real client of ours uses our
bundle app (Packmate — top-30 in App Store) on day-to-day:
https://www.loom.com/embed/REPLACE_WITH_LOOM_ID

If it looks useful I'd like to set it up free for one of your
active clients. Your time on the install = 0.

Worth a reply with 3 quick questions? Happy to do everything
async over email.

— Sam
sam@ksentri.cloud
Packmate · https://packmate.ksentri.cloud

Personalize anchors: SERVICE_1/2 ← services col split by |; first-name ← derive from name. If unknown sender name, fall back to 'team at <agency>'.

Step 3 · Soft bump (day +3)+3d

Subject: re: free bundle setup

Hi <first-name>,

Quick bump on my note from earlier this week. The offer's
the same: free bundle setup for one client + 30% × first-3-months
referral cut.

If timing's off, what's a less-busy stretch for you — Q1 / Q2?

— Sam

Send only if no reply / no activity within 3 days. Don't send more than once per recipient.

Step 4 · Breakup (day +7)+7d

Subject: closing the loop

Hi <first-name>,

Closing this thread so it doesn't sit in your inbox. The offer
stands any time — ping me when a bundle comes up on a client
scope.

— Sam

Last touch in this sequence. After this, status auto → lost (override manually if needed).

Reply chips

Khi agency reply thuộc loại X → bấm "copy" ở chip X → paste vào Gmail.

1. Yes, send info

Quan tâm, muốn xem thêm

Thanks! Here's the Loom: https://www.loom.com/embed/REPLACE_WITH_LOOM_ID

Quick recap: free install on us + 30% referral cut on the client's first 3 months. Drop a client store URL when ready and I'll set it up this week.

2. What's the commission?

Hỏi về commission

30% × first 3 months of the client's subscription (i.e. ~$54 cash per converted client on our $19.99/mo Starter plan, more on growth plans).

Tracked via a ?ref= link, payout monthly via Stripe / PayPal / Wise. One-page doc: <link-once-we-have-it>.

No call needed — everything async.

3. Send pitch / pricing

Đòi deck / pricing

One-pager: <paste link khi có>.

TL;DR — we built Packmate (top-30 App Store, Bundles category). Free install for one of your clients + 30% × 3-months referral cut. Async-friendly, no call required.

4. We don't install client apps

Từ chối — không cài app cho client

Understood. May I just keep you on a Loom update list every quarter? Useful for new builds. — Sam

5. How long have you been around?

Hỏi về độ tin cậy / kinh nghiệm

Packmate launched on App Store in 2024, current install base across 3 apps (Packmate / Foreshelf / ProfitVault) is <X> stores. Tiny team, all engineers. App Store reviews: <link>.

Happy to share a few case studies of agencies using us for their clients — just say the word.

6. Reply in another language

Trả lời bằng tiếng khác

Thanks — happy to reply back in your preferred language. I'll loop in a translator if needed. In short: free install + 30% × 3-months cut. Async-only on our side.

7. Not interested / unsubscribe

Không quan tâm / unsubscribe

Got it — won't follow up again. If you change your mind, my DMs are open. — Sam